Shipping & Returns

SHIPPING

We take care to ensure every NUBUA order is properly prepared before it is shipped.

Available shipping methods, costs, and estimated delivery times will follow the options provided at checkout.

Once an order has been shipped, tracking information will be available according to the delivery service used.

RETURNS & EXCHANGES

We want every NUBUA piece to arrive in good condition and match your order.

If there is an issue with your order, such as an incorrect item, missing item, or a condition that requires review, please contact the NUBUA team via WhatsApp and provide your order number along with supporting documentation.

Our team will review your request and guide you through the appropriate next steps.

BEFORE REQUESTING A RETURN

Please keep the product in the condition in which it was received, together with its accompanying parts and packaging. Keep your delivery and product documentation until the review process is complete.

NEED HELP?

Contact the NUBUA team via WhatsApp for assistance with shipping, orders, or returns.

Comfort in Function, Elegance in Style.